Welcome to Celebetie! This Privacy Policy explains how Celebetie ("we," "us," or "our") collects, uses, discloses, and safeguards your information when you visit our website, use our mobile application, or interact with our platform (collectively, the "Site"). This policy applies to all visitors, buyers ("Users"), and individuals providing content ("Creators").
By accessing or using the Site, you agree to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Site.
1. Information We Collect
We collect information that identifies, relates to, describes, or could reasonably be linked with you ("Personal Information"). The types of Personal Information we collect depend on how you interact with Celebetie:
A. Information You Provide to Us
- Account Information: When you register as a User or Creator, we collect your name, email address, username, password, and phone number.
- Profile Information: Creators may provide additional profile information, such as a biography, profile picture, links to social media, and category tags.
- Transaction & Payment Information: If you purchase a Celebetie Video, our third-party payment processors (e.g., Stripe, PayPal) collect your billing details. We do not store your full credit card number. For Creators, we collect payout information, such as banking details and necessary tax forms.
- User Content: We collect the information you include in your requests (prompts, recipient names, instructions) and the Celebetie Videos created and uploaded by Creators.
- Communications: When you contact us at support@celebetie.com or communicate with other users on the platform, we collect the contents of those communications.
B. Information We Collect Automatically
- Device and Usage Data: We automatically collect data about your device and how you interact with the Site, including your IP address, browser type, operating system, pages visited, links clicked, and the dates and times of your visits.
- Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to track activity on our Site, remember your preferences, and improve user experience.
2. How We Use Your Information
We use the Personal Information we collect for the following purposes:
- To Provide Our Services: Facilitating requests, processing payments, delivering Celebetie Videos, and managing User and Creator accounts.
- To Improve Our Platform: Analyzing usage trends to enhance the features, functionality, and security of the Site.
- For Communication: Sending you transactional emails (receipts, booking updates, Creator payout notifications) and responding to your customer support inquiries.
- For Marketing: Sending you promotional messages, special offers, or updates about Celebetie, which you can opt out of at any time.
- For Safety and Compliance: Enforcing our Terms of Service (including our Creator Terms), preventing fraud, resolving disputes, and complying with legal obligations.
3. How We Share Your Information
We do not sell your Personal Information. We may share your information in the following circumstances:
- Between Users and Creators: To fulfill a request, we share the User's provided instructions, recipient name, and booking details with the Creator. We do not share the User's payment information or private email with the Creator.
- Publicly on the Platform: Celebetie Videos, Creator profiles, and User reviews may be publicly visible on the Site unless designated as private during the booking process.
- With Service Providers: We share data with trusted third-party vendors who perform services on our behalf, such as payment processing, data hosting (cloud services), email delivery, and analytics.
- Business Transfers: If Celebetie is involved in a merger, acquisition, or sale of all or a portion of its assets, your information may be transferred as part of that transaction.
- Legal Requirements: We may disclose your information if required to do so by law, or in the good faith belief that such action is necessary to comply with legal processes, protect our rights or property, or ensure the safety of our users or the public.
4. Data Security
We implement commercially reasonable technical, administrative, and physical security measures to protect your Personal Information from unauthorized access, loss, or alteration. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Data Retention
We retain your Personal Information for as long as your account is active or as needed to provide you with our services. We will also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
6. Your Rights and Choices
Depending on your jurisdiction, you may have the right to:
- Access, Update, or Delete: You can review, edit, or delete your account information by logging into your account settings.
- Opt-Out of Marketing: You may unsubscribe from our promotional emails by clicking the "unsubscribe" link at the bottom of the email.
- Cookie Management: Most web browsers allow you to control cookies through their settings. Disabling cookies may affect your ability to use certain features of the Site.
To exercise any specific rights granted by local data protection laws (such as the GDPR in Europe or the CCPA in California), please contact us using the information below.
7. Children's Privacy
Celebetie is not intended for use by children under the age of 13 (or under 18 for Creators). We do not knowingly collect Personal Information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it as quickly as possible.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this document. If we make material changes, we will notify you via email or by posting a prominent notice on the Site prior to the change becoming effective.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at Email: support@celebetie.com